Prezentare generala
Ideal Candidate:
– Excellent command of spoken and written French
– Good command of English
– Customer servicing skills
– Very good business writing skills
– At least 12 years of completed education
– Good MS Office skills
– Attention to detail
– Team worker
Key Responsibilities:
– Process client specific transactions in one of the following 2 industries (Business Travel , Insurance)
– Manage workloads in accordance with Service Level Agreements
– Support customers with their queries and in the administration and coordination of business
– Monitor transactions on an ongoing basis and take corrective steps where necessary
– Accomplish all tasks in accordance with the internal norms and procedures
– Ensure that all performance indicators are constantly met
Despre EXL Service Romania
EXL (NASDAQ: EXLS) is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries including insurance, banking, financial services, utilities, transportation and travel. We customize our solutions to improve business performance, transform organizations to be fast leaners and more flexible and provide a competitive edge in the marketplace. EXL leverages its highly qualified and experienced professionals at its offshore, near-shore and onshore to address the clients’ present challenges and deliver them immediate business impact and long term financial value.
EXL was incorporated in 1999 and has its headquarters based in New York City. Ever since then, the Company operates more than 18 delivery centers in India, the Philippines, Malaysia, USA, and also in Czech Republic, Romania, Bulgaria. EXL also holds sales offices in New York, New Jersey and London.